Terms of Service

Acceptance of Terms

By accessing or using the MolarMedia website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.

Services Description

MolarMedia provides digital marketing services specifically designed for dental practices. Our services include, but are not limited to:

• Search engine optimization (SEO)
• Pay-per-click advertising management (PPC)
• Reputation and review management
• Website design and development
• Social media marketing and content creation
• Patient reactivation campaigns
• Email marketing

The specific scope of services will be outlined in a separate service agreement or proposal provided to each client.

Payment Terms

Payment terms are as follows:

• Monthly service fees are invoiced in advance and due upon receipt
• One-time setup fees are invoiced at the start of the engagement
• Ad spend budgets are billed separately from management fees
• Payments are due within 15 days of invoice date
• Late payments may result in a 1.5% monthly service charge

90-Day Results Guarantee

MolarMedia stands behind its services with a 90-day results guarantee. If your practice does not see measurable growth in new patient volume within 90 days of campaign launch, you may be eligible for a full refund of service fees for the most recent month. Conditions:

• Client must have implemented all recommended strategies
• Client must have provided all necessary access and information
• Client must be current on all payments
• Results are measured against baseline metrics established at campaign launch
• Refund request must be submitted in writing within 14 days of the 90-day mark

Client Responsibilities

To ensure successful delivery of services, the client agrees to:

• Provide timely access to all necessary accounts, platforms, and data
• Respond to requests for information, approvals, and feedback within 48 hours
• Maintain accurate and current practice information
• Comply with all applicable laws and regulations, including HIPAA
• Notify MolarMedia promptly of any changes in practice status or ownership

Intellectual Property

Upon full payment for services, clients retain ownership of all final deliverables created specifically for their practice, including website designs, content, and ad creative. MolarMedia retains the right to display completed work in its portfolio and case studies.

Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the course of the engagement. This includes but is not limited to business strategies, patient data (in compliance with HIPAA), financial information, and marketing performance data.

Limitation of Liability

MolarMedia's liability is limited to the total fees paid by the client in the 12 months preceding any claim. We are not liable for indirect, incidental, or consequential damages, including loss of revenue or business interruption.

Termination

Either party may terminate the service agreement with 30 days written notice. Upon termination, the client is responsible for fees incurred through the termination date. All proprietary materials will be returned or destroyed as directed.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts of New York County, New York.

Changes to Terms

We reserve the right to modify these terms at any time. Clients will be notified of material changes 30 days in advance. Continued use of services after changes constitutes acceptance of the modified terms.

Contact

For questions about these Terms of Service, please contact us:

• Email: rankpageagency@gmail.com
• Phone: +92 337 464 6664
• Mail: 100 Broadway, Suite 800, New York, NY 10005