Privacy Policy
Last Updated: January 1, 2025Introduction
MolarMedia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information: We may collect personal information that you voluntarily provide when you fill out a contact form, request a consultation, or subscribe to our newsletter. This includes:
- Full name
- Email address
- Phone number
- Practice name and location
- Message content you submit through our forms
Automatically Collected Information: When you visit our website, we automatically collect certain information using Google Analytics and other tracking technologies, including:
- IP address (anonymized)
- Browser type and version
- Pages visited and time spent on each page
- Referring website or search term
- Device type and operating system
How We Use Your Information
We use the collected information for the following purposes:
- To respond to your inquiries and provide requested services
- To improve our website and marketing efforts
- To send periodic emails regarding our services, promotions, and relevant content (with your consent)
- To analyze website usage and trends
- To comply with legal obligations
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help us improve your browsing experience. We use:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors interact with our site (Google Analytics)
- Marketing Cookies: Used to measure the effectiveness of our advertising campaigns
You can control cookie preferences through our cookie consent banner. You may also configure your browser to reject cookies, though this may affect site functionality.
Third-Party Services
We use the following third-party services that may collect information about you:
- Google Analytics 4 — Anonymized website usage data
- Microsoft Clarity — Heatmaps and session recordings (anonymized)
- Google Fonts — Typography serving
Each third-party service has its own privacy policy governing the use of your data.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Form submissions are retained for up to 24 months. Analytics data is retained for 14 months.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you
- Correction: Request that we correct inaccurate data
- Deletion: Request that we delete your personal data
- Objection: Object to our processing of your data
- Portability: Request transfer of your data to another service
To exercise any of these rights, contact us at privacy@molarmedia.com.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include SSL encryption, secure server infrastructure, and access controls.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@molarmedia.com
- Phone: +92 337 464 6664
- Mail: 100 Broadway, Suite 800, New York, NY 10005